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202 Samuelson Street, Cambridge, ON. Click below to open Google Maps and get directions.

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FAQ

Frequently Asked Questions

Still have questions? Here are the answers to the ones we hear most often.

We recommend booking at least 1–2 weeks in advance for local moves, and 3–4 weeks for long-distance moves. During peak season (May–September), booking earlier is strongly advised. That said, we do our best to accommodate last-minute requests — give us a call and we'll check availability.
Yes — all Domikysgroup moves are fully insured. Our liability coverage protects your belongings from pick-up to final placement. If you'd like enhanced coverage for high-value items, we can discuss additional options during your quote.
Yes! When you add our packing service to your move, all materials are included — boxes, bubble wrap, packing paper, tape, and specialty wrap for fragile items like artwork and mirrors. If you're packing yourself, we can also supply materials at cost.
Absolutely. Our online quote calculator gives you an instant estimate based on your move type, home size, and distance. For larger or more complex moves, we may request a short video call or a list of items to provide a more precise quote. Either way, there's no obligation.
Yes — we're available 7 days a week, including Saturdays, Sundays, and most holidays. Weekend moves may carry a 10% surcharge, which is always disclosed upfront in your quote. We believe your move should happen on your schedule, not ours.
We accept cash, e-Transfer (Interac), major credit cards (Visa, Mastercard), and debit. A deposit may be required to hold your booking date. Full payment is collected on or after the day of your move. We'll discuss payment terms during the quoting process.
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